About Us

Dalkia US Chillers Service has been providing district cooling billing and collection services at Nakheel projects since 2012. We are one of the leading solution providers for the district cooling utility industry including chiller plant operations and maintenance.

We have a dedicated team of customer service agents who provide professional support to manage customer enquiries related to the supply and billing of district cooling services to the Communities.

Our service portfolio includes the supply and installation of BTU meters, testing & commissioning, meter reading, billing, maintenance and account management services.

Our Services

  • Customer Services
  • Customer Registration
  • Billing Services
  • Payment Collection
  • Telephone Support
  • Final Billing
  • Deposit Refund Request

How To Reach Us

We are located at Galleries 4, Downtown Street - Downtown Jebel Ali - Jebel Ali Industrial Second- Dubai,
Floor #10
Customer Service Office Timings:
Monday to Saturday, 9am to 5pm (Excluding Public and UAE National holidays)

General enquiries
E: billingservices@alshirawi.ae
Tel: +971 4 4539760, +971 4 4539915